Privacy and Security Policy
At ailu-brandtips, we prioritize the privacy and security of our users. This Privacy and Security Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
Information We Collect
When you visit our website, we may collect certain information automatically, including your IP address, browser type, operating system, and browsing behavior. Additionally, if you voluntarily provide us with personal information such as your name, email address, or other contact details, we will collect and store that information.
How We Use Your Information
We use the information we collect to:
- Provide and personalize our services to meet your needs.
- Communicate with you about our products, services, and promotions.
- Improve our website and services based on your feedback and usage patterns.
- Ensure the security and integrity of our website and protect against unauthorized access or use.
Disclosure of Information
We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These third parties are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
We may also disclose your information in response to lawful requests from public authorities, including to meet national security or law enforcement requirements.
Security Measures
We take reasonable measures to protect the security of your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
You have the right to opt out of receiving promotional communications from us by following the instructions included in those communications or by contacting us directly. However, even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relationship.
Changes to this Policy
We may update this Privacy and Security Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about our Privacy and Security Policy, or if you would like to exercise your rights regarding your personal information, please contact us.
FAQs
You can request a cancellation within 24 hours of purchase. Otherwise you will receive a partial refund. Beyond this period, no returns or cancellations can be processed. Be sure to read our descriptions and processing times carefully.
You can check the status of your service request by contacting our dedicated support team at support@ailu-brandtips.com. All inquiries will be responded to within 48 hours.
The length of service termination varies depending on the specific service. Usually logo design can be completed within 1 day. Creating content for a month-long calendar can take up to a week. Translating a web page (per site) generally requires 1 day. Creating 3 Newsletter templates usually takes 3 days. A 10-slide presentation can be delivered in 2 days. You will receive an email confirmation once your order has been finalized. Feel free to email us to check the status of your order. We are happy to help
Monday to Friday from 9 a.m. to 7 p.m. m. to 5 p.m. m. (ITS T)
support@ailu-brandtips.com